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6296 Donnelly Plaza
Ratkeville, Bahamas.

The reason milk steaming tends to fail early on is simple: it doesn’t last long. Lower the pitcher, listen for a strange tearing sound, raise it too late and a few seconds later the milk has a glossy sheen on top but feels heavy underneath. Then pour it out and the foam rests as a thick lump on top instead of pouring with the shot. Good texture isn’t about big milk. It’s about fine and even texture that can still pour. To that end, the goal is not maximum volume. The goal is fine texture, gentle heat, and a whirlpool that folds everything together before the milk loses its balance. A useful place to start is with sound.
For the first couple of seconds, the pitcher should make a light paper-tearing sound, not a loud hiss and not a silence. The short stretching of this phase introduces air into the milk. For the most part the milk’s surface needs to spin when it starts. A spinning pitch makes big bubbles smaller and keeps surface foam from separating from the rest of the milk below. Many new students stretch too long because the milk looks as though it’s getting fuller when you stretch too long. More aeration often makes milk dry and hard to pour. Try this at home. Put a little dish detergent into a pitcher and use water just to look at the movement.
Watch how the tip of the steam wand changes as you move it. You’re not testing taste there, you’re observing how the milk moves. You’re watching the flow, which is a different way of looking at the same thing. The common error is making an appearance of fluffy milk in the pitcher. It’s usually the reason that milk becomes stiff, won’t pour nicely and leaves a heavy, dull surface on the drink. One quick adjustment is to stop stretching the milk a little early. Once the volume begins to increase and a bit of foam starts appearing on top, focus on mixing instead.
Keep the pitch spinning and don’t bring the wand back up to the surface when you see big bubbles. Don’t keep the pitch steaming thinking it will fix the texture through heat alone. Tap the pitcher once and swirl it to see if the foam still moves like wet paint. When the milk becomes clumpy, the milk’s gone too far. Make sure you’ll pull back on the stretch next time. A short 15-minute practice session is best when you have a clear aim. Steaming two pitchers of milk for a few minutes at a time with the same amount of volume, and paying attention to the first five seconds of stretching.
Then steam a third and pay attention to the pitch’s spin and how long the milk takes to lose its ability to pour. Pour the milk into a separate pitcher or bowl if you don’t want to combine it with espresso just yet. Look at the surface of the milk. If the milk is good, it shines a little when it sits in the bowl. Otherwise it looks bubbly or has dull spots. A surface of foam can be separated from the rest of the milk. This can feel like a waste of time in comparison to making the drink, but it’s an exercise in judging milk texture much clearer than trying to judge both extraction and milk texture at the same time.
Whenever you can’t get milk to work, try changing what you’re focusing on. Instead of looking at the final cup and seeing whether the drink looks nice or not, look at the pitcher before making the drink. Did the milk pitch get spinning early enough? Did the milk get too hot before the pitch’s surface looked as though it was done? Was the milk still moving freely when the pitcher’s pitch got swirled? Or was the milk already stiff? If this is difficult, you can use the following trick: pour the milk back and forth between two cups.
This will help you see if the milk is actually mixed or if it still has foam on top. If the milk doesn’t stay mixed during the pouring, focus on improving the milk’s pitch before worrying about the drink. Making milk technique better, one step at a time is easier than trying to force milk to work. If you improve the sound of the pitch, the smoothness of the spinning, or the timing of the pitch, it can make the milk better without changing the volume or the heat. Milk texture improves more when you get it smooth. And once milk texture has improved, pouring becomes easier. The pitcher begins to move more when you make the drink, and the pitcher starts to flow as you try to move it. You’ll know the pitch is done when you can hear how the milk flows more easily.